This Privacy Policy explains how Oceanpearl Fisheries Private Limited ("Oceanpearl", "we", "us", or "our") collects, uses, and protects information when you visit our website or contact us.
Who we are. Oceanpearl Fisheries Private Limited, Oceanus, TRA-40, Thuruthy Temple Road, Chambakkara P.O, Maradu, Kochi, Kerala 682304, India. Questions about privacy? Email vinod@oceanpearl.in.
1. Information we collect
We collect information in the following ways:
- Information you give us — when you fill in our enquiry form or contact us, this may include your name, company, email address, phone number, the seafood products and specifications you are interested in, destination port, and any notes you provide.
- Information collected automatically — like most websites, our hosting and security providers may record technical details such as your IP address, browser type, device, and the pages you view, to keep the site secure and running.
- Communications — any messages you send us by email, WhatsApp, or the form.
2. How we use your information
- To respond to your enquiry and provide seafood sourcing information and services.
- To manage our relationship with you and follow up on requirements.
- To operate, maintain, and improve our website.
- To comply with legal and regulatory obligations.
Where the law requires a legal basis (for example, for visitors in the EU/UK), we rely on your consent (which you give via the checkbox on our form), our legitimate interests in responding to business enquiries, and steps taken at your request before entering into a contract.
3. How your information is shared
We do not sell your personal information. We share it only with trusted service providers who help us run our business and website, including:
- HubSpot — our customer relationship management (CRM) system, where enquiries are stored so we can respond and keep track of your requirements.
- Website & infrastructure providers — such as our hosting and security/content-delivery providers, and embedded services like Google Maps and Google Fonts.
We may also disclose information if required by law, or to protect our rights, safety, or property.
4. International transfers
Because some of our service providers operate globally, your information may be processed in countries outside your own (including outside India, such as in the United States). Where required, we take appropriate steps to protect your information in line with applicable law.
5. How long we keep your information
We keep enquiry and contact information for as long as needed to respond to you and manage our business relationship, and thereafter only as required for legitimate business or legal purposes. You may ask us to delete your information at any time (see section 7).
6. Cookies and similar technologies
Our website uses a small number of cookies and similar technologies — for example, those set by embedded services (such as an embedded map or fonts) and by our CRM. These help the site function and help us understand enquiries. You can control cookies through your browser settings.
7. Your rights
Depending on where you live, you may have the right to access the personal information we hold about you, ask us to correct or delete it, object to or restrict certain uses, and withdraw your consent at any time. To exercise any of these rights, email us at vinod@oceanpearl.in and we will respond within a reasonable time.
8. Security
We take reasonable technical and organisational measures to protect your information against loss, misuse, and unauthorised access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Children
Our website and services are intended for businesses and adults. We do not knowingly collect information from children.
10. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with a revised "Last updated" date.
11. Contact us
For any questions about this policy or your information, contact:
Oceanpearl Fisheries Private Limited
Oceanus, TRA-40, Thuruthy Temple Road, Chambakkara P.O, Maradu, Kochi, Kerala 682304, India
Email: vinod@oceanpearl.in · Phone: +91 484 461 8538